Yesterday morning I had an appointment for a mammogram at 10:30.
I got there on time and asked the girl at the reception desk if there was a lot of waiting and she said that she thought there was, but that her colleague upstairs would be able to tell me more. Well, the colleague upstairs decided to teach me a lesson, saying that once I had given my name, I wasn’t supposed to get out of there and wait somewhere else. I kept calm and repeated my request, and the second time she didn’t even bother to reply. So I went out to the café round the corner, read a newspaper and had a capuccino.
When I came back half an hour later, the state of the waiting-room was worse than it was at 10:30, there wasn’t even a chair for me to sit on.
I waited till 11:30, went down again, and asked for another appointment, one that would be the first or the second in the morning. Got one for next Tuesday at 9 o’clock
Why do doctors think that they can make you wait for hours? Why do their secretaries think they can be rude? Why can’t a human patient be treated just as well as a cat?
You may wonder why I can’t stand waiting in the waiting room. Well, it so happens that the lab I go to specialises in breast cancer, so the waiting-room, just like that of a vet, exudes fear and anguish and every time I am there, I experience lots of stress, just like my cat.
There! I got it out of my system 😉